Refund Policy
I offer a 7‑day refund window. You have 7 days from the date you receive your order to contact me and request a refund.
Eligibility for a Refund
To qualify for a refund, items must:
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Be in the same condition in which they were sent
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Be unworn/unused
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Include the original packaging
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Include proof of purchase or your order confirmation email
How to Start a Return
To begin a return, please email me at lolitabookseries@gmail.com or fill out the contact form on our website. Once your return request is approved, you may send the item back. Customers are responsible for return shipping costs. Please do not send any returns without contacting me first, as they will not be accepted.
Non‑Refundable Items
The following items are not eligible for refunds:
Exchanges
I am unable to offer exchanges on apparel, as these items are made to order.
Refund Processing
Once your return is received and processed, you will receive a confirmation email. Your refund will be issued to your original payment method.
